Hi, More likely a touch screen default that is not "usual" but "common". AFAIK, no easy solution: dead is dead. BUT! I own a Beo6 with totally unresponsive touch screen and have program it like some sort of Beo4 and it works well. You've got like 18 hard commands to play with and if you can program the remote to display the commands like the beo4 screen would, in color and in full 360x240 pixels! Heaven… Hope this helps.

I've had this problem with two Beo6s. As Matador says, I don't think it's a very common issue, but not unknown.   I've seen replacement screens come up on eBay every now and again, but you can buy a whole working Beo6 for less. I stripped them both down and checked al the connections inside, but I couldn't fix them.  I think the screen itself is faulty and beyond repair.