Beolink 5000 repair

16 replies
I have aquired 2 Beolink 5000 remotes in different conditions. They both seem to work for one way remote control, but both give the no contact text when I try to control a Beocenter 2500 or a MCL2AV. The display on one of the is working, although a little dim, and the other one has missing lines plus an artifact of some kind above the text. Both displays are no longer attached to the body of the remotes. Guess the glue is no longer working. So a few questions here before I begin doing any repairs.
  1. I have read that the missing two way should be due to failing capacitors on the lower PCB. However I have not seen any description as to if is only one or all of them that will need replacing?
  2. Except for the capacitor replacing could there be any other issues affecting two way operation (I have done the setup two make sure they are set to two way)?
  3. Any kind of recommandations for a glue type to reattach the display?
  4. Can anything be to to the dim display?
  5. Is the artefact on the other display fixable at all?
  6. Any good tips as to how to secure the working display while working on the remotes?
My plan is to get one working remote out of the two, so will probably start to disassemble one of the and recap the PCB and repaint the casing, and then use those parts for the one with working display Thanks in advance    

Location: Denmark

Will be curious to see any photos you might be able to take! I've just hand-delivered my US-market BL5000 to Steffen in Copenhagen for his specialized repair service. Luckily mine was only missing a few pixel rows; I was a bit nervous about opening it up in case I caused more damage...

Location: Silicon Valley

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Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovox 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovox 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 9000 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 9000 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H95 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H95 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2
My plan is to get one working remote out of the two
If both display are likely working it is more than the majority of BL5000 still in use (got one myself without display) and both will deserve proper repair. I can't help regarding capacitors but you might find help searching BWI or BWII. About the display: you may wait for a confirmation from any other member but when I was still believing my faulty display was from bad soldier join, I bought a T soldier tip fitted with some sort of rubber, made to secure the kind of bond that link the remote to the display. It was pretty cheap so maybe trying it would help someway. In my case it was the ribbon cable that was broken so the tool was of no use. Good luck.

Location: Paris France

Will be curious to see any photos you might be able to take! I
I will take some pictures along the way and share here.
I’ve just hand-delivered my US-market BL5000 to Steffen in Copenhagen for his specialized repair service. Luckily mine was only missing a few pixel rows;
I was also wondering if that was the way to go, but since one of the displays is not missing lines, I will start looking at it myself, knowing that there is a risk of damaging the display cable.
If both display are likely working it is more than the majority of BL500O still in use (got one myself without display) and both will deserve proper repair.
Only one of the is without missing lines, but dim, so better than not working, but not perfect.
About the display: you may wait for a confirmation from any other member but when I was still believing my faulty display was from bad soldier join I bought a T soldier tip fitted with some sort of rubber, made to secure the kind of bond that link the remote to the display. It was pretty cheap so maybe trying it would help someway. In my case it was the ribbon cable that was broken so the tool was of no use.
Thanks for sharing that info. I belive that is also how the forums user Steffen is fixing these, but with a new cable.
I can’t help regarding capacitors but you might find help searching BWI or BWII.
I will go on a search hunt, and share relevant links in this thread

Location: Denmark

I've repaired +20 BL5K lately and my experience is that the original display ribbon will fail at some point. There is a guy in Struer I use my self who can replace the ribbon. PM me for contact details if you go down that route. But if you chooses not to I think that Beolover has an instruction with a 3D printed fixture. For recap of the IR PCB, there is a guide from Leslie Nelwan at the Beoworld archive showing which caps there needs to be replaced. https://archivedforum2.beoworld.org/forums/p/9016/89901.aspx" target="_blank">https://archivedforum2.beoworld.org/forums/p/9016/89901.aspx">https://archivedforum2.beoworld.org/forums/p/9016/89901.aspx  Look a little more than half way down. For reattach the display I use double-sided tape from RS Component after a good clean to remove the old glue. https://dk.rs-online.com/web/p/skumtape-dobbeltsidet/1612919?gb=s" target="_blank">https://dk.rs-online.com/web/p/skumtape-dobbeltsidet/1612919?gb=s">https://dk.rs-online.com/web/p/skumtape-dobbeltsidet/1612919?gb=s The artefact on the display is not fixable. At least for now. In according to the service manual the only thing there can be ajusted is the contrast of the display. Hope the above gives you some help and mybe you could get some inspiration for this: https://forum.beoworld.org/forums/topic/beolink-5000-finally-a-solution/" target="_blank">https://forum.beoworld.org/forums/topic/beolink-5000-finally-a-solution/">https://forum.beoworld.org/forums/topic/beolink-5000-finally-a-solution/ /steffen    

My B&O Icons:

Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovox 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovox 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H95 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H95 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay EX 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay EX 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A1 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A1 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beomaster 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beomaster 1
Thank you very much for your insights Steffen
I’ve repaired +20 BL5K lately and my experience is that the original display ribbon will fail at some point. There is a guy in Struer I use my self who can replace the ribbon. PM me for contact details if you go down that route.
I'll send you a PM for details, as that might be nesesary at one point in the procces or if I choose to get both working.
For recap of the IR PCB, there is a guide from Leslie Nelwan at the Beoworld archive showing which caps there needs to be replaced. https://archivedforum2.beoworld.org/forums/p/9016/89901.aspx Look a little more than half way down.
That's great. And even greater I have all caps in stock since I bought replacements for my Beolink 7000 remote (although that did not fix 2 way on that). So might be faster that I thought to get going at recapping one of the boards.
For reattach the display I use double-sided tape from RS Component after a good clean to remove the old glue. https://dk.rs-online.com/web/p/skumtape-dobbeltsidet/1612919?gb=s
Nice, I guess different types of double sided tape can be used, but great to have a known working product for reference.
The artefact on the display is not fixable. At least for now.
Thought so. It not that visible on the display without missing lines, only when seen in certain angles, so I can live with that. The other one however has a large visible area of artefacts, so that might be the deciding factor for getting the connection to the display fixed or not.
In according to the service manual the only thing there can be ajusted is the contrast of the display.
Ahh yes thanks. I will try that to see if that can help on the visibility of the display :-)
Hope the above gives you some help and mybe you could get some inspiration for this: https://forum.beoworld.org/forums/topic/beolink-5000-finally-a-solution/
Indeed very helpfull input, and thanks again. Very apriciated :-)  

Location: Denmark

For recap of the IR PCB, there is a guide from Leslie Nelwan at the Beoworld archive showing which caps there needs to be replaced. https://archivedforum2.beoworld.org/forums/p/9016/89901.aspx Look a little more than half way down.
When I replaced the capacitors in one of my BL5000s several years ago I found Leslie's post very useful, especially for the capacitor values.  I also made use of the photos from a 2010 post by 'MartinM' here:  https://archivedforum.beoworld.org/forums/t/35123.aspx" target="_blank">https://archivedforum.beoworld.org/forums/t/35123.aspx">https://archivedforum.beoworld.org/forums/t/35123.aspx The photos are no longer attached, but I kept a copy - see below:

Location: Warwickshire, UK

My B&O Icons:

Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovision 10 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovision 10 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Explore 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Explore 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Essence 2 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Essence 2
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay P2 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay P2 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay M3 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay M3 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H4 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H4 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H3 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H3 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Form 2I 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Form 2I 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A2 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A2 1
Just to add to the above, like MartinM I went for tantalum bead throughout - see my order below:

Location: Warwickshire, UK

My B&O Icons:

Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovision 10 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovision 10 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Explore 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Explore 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Essence 2 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Essence 2
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay P2 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay P2 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay M3 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay M3 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H4 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H4 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H3 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H3 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Form 2I 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Form 2I 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A2 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A2 1
skolesen wrote: For recap of the IR PCB, there is a guide from Leslie Nelwan at the Beoworld archive showing which caps there needs to be replaced. https://archivedforum2.beoworld.org/forums/p/9016/89901.aspx Look a little more than half way down. When I replaced the capacitors in one of my BL5000s several years ago I found Leslie's post very useful, especially for the capacitor values.  I also made use of the photos from a 2010 post by 'MartinM' here:  https://archivedforum.beoworld.org/forums/t/35123.aspx The photos are no longer attached, but I kept a copy - see below:
Thank you very much for that extra input and pictures. I looks like some replacements are made with tantylum capacitors instead of Elctrolytic. Not sure if it should make any difference. I Have started recapping the Beolink 5000 with missing lines in the display and are using electrolytic capacitors. For some reason I do not seem to be able to insert pictures right now thought so have attached pictures with before and after replacing capacitors. After recapping 2 way is working fine with both my Beocenter 2500 and a MCL2AV as shown on the attached picture where the volume is shown in the display. An extra question that has come up. the best set of keypads is missing the round aluminium ring, but I have that available on another set of keypads. How can this aluminium ring be removed. Is it glued down or only held in by the rubber keys?
Attachments (4)
IMG_1629.jpg
IMG_1632.jpg
IMG_1635.jpg
IMG_1637.jpg

Location: Denmark

I am not sure why you can't upload photos normally - I'll send a message to Multicare. I just dug out an old BL5000 keyboard (actually one that Beoworld member Leslie sent me many years ago) and prised out the metal circle with a guitar plectrum.  It came out quite easily, but looks like it was originally  glued in place:

Location: Warwickshire, UK

My B&O Icons:

Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beocenter 9500
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoremote Beo4
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovision 10 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beovision 10 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beotime 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Explore 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Explore 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Essence 2 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beosound Essence 2
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay P2 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay P2 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay M3 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay M3 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H4 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H4 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H3 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay H3 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Form 2I 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Form 2I 1
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay Earset 2
Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A2 1 Https://Beoworld.Org/Wp Content/Uploads/2025/01/Beoplay A2 1
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