Hi Amanda and welcome to Beoworld! Firstly just wanted to let you know that I used my moderator powers to amend your displayname to remove your surname - good practice for privacy. It's good news that your BeoSound 1 seems to be working from an electronic perspective, because repair can be a bit tricky.  The clicking sounds like an alignment/mechanical problem.  One of my BeoSound 1s had a couple of mechanical issues and I put photos of the problem and solution within this thread:  https://forum.beoworld.org/forums/topic/beosound-1-faulty-cd-player/" target="_blank">https://forum.beoworld.org/forums/topic/beosound-1-faulty-cd-player/">https://forum.beoworld.org/forums/topic/beosound-1-faulty-cd-player/ The linked thread also has some links to other related threads that may be useful.  If you want to attempt repair yourself than the service manual is available on Beoworld for Silver/Gold (paying) members - it may just be a question of dismantling and checking that the mechanical CD componenets are all in the right place.  Perhaps someone else has attempted repair and put it back together incorrectly. Hopefully other members may be ablke to suggest a local repairer.  Despite living in the Midlands I don't know of anyone local.

I just remembered a local repairer in Redditch - although I have no experience of them (perhaps someone else does?):  http://www.iconic-av.co.uk/" target="_blank">http://www.iconic-av.co.uk/">http://www.iconic-av.co.uk/