Hi everyone,
I’m hoping someone can help me with an issue I’m having with my Beolab 19 and SoundSend.
My setup is:
- Beosound Core → optical/TOSLINK → SoundSend
- 2 × Beolab 18 – Front L/R
- 2 × Beolab 8 – Rear L/R
- Beolab 19 – Subwoofer
The Beolab 18s and Beolab 8s work perfectly via WiSA. The Beolab 19 is detected by SoundSend and shows as connected, but I get <b>no sound at all from the 19</b>.
I’ve tried quite a few things:
- Bass Management ON
- Followed Lithe Audio’s recommended SoundSend subwoofer settings
- Tried both the newer blue SoundSend app and the older pink app
- Temporarily removed the Beolab 8s and tested with only the Beolab 18s + Beolab 19
- The Beolab 19 still connects but produces no sound
I’m wondering whether the issue could be related to the <b>optical output from the Beosound Core</b>, or how SoundSend is handling the bass/subwoofer signal.
I’m also wondering whether my <b>Beolab 19 firmware/software might need updating</b>. Does anyone know how to check the firmware version on a Beolab 19, what the latest version is, and whether there have been any firmware updates relating to WiSA/SoundSend or subwoofer functionality?
I have a Beolab Transmitter 1, but unfortunately it is currently away being repaired, so I can't use it to test the 19 at the moment.
I know other people have successfully used Beolab 18 + Beolab 19 with SoundSend, so I’m trying to understand what might be different with my setup.
Any advice or experience with <b>Beolab 19 + SoundSend</b>, particularly where the 19 connects but produces no audio, would be greatly appreciated.
Thanks!
