Hi, Gold member have access to the service manual, where the disassembly procedure is detailed. First, remove the glass panels. The glue is often old and panels may fall-off when the Beocenter is on service position. And if they break it's a real disaster since they are very difficult to find.

Location: Brittany, France

My B&O Icons:

BeoCenter-9500.png

Beoremote-Beo4.png

Beovox.png

Beosound-Theatre-.png

Beoremote-One.png

Beoremote-Halo.png

Beoplay-P2.png

Beoplay-H95.png

Beoplay-Form-2i.png

Beoplay-Earset.png

Beoplay-Beosound1.png

Beolab-50.png

Beolab-18.png

Beogram-400x.png

Beocenter-2.png

Infected at the age of 13 by a BG 4000 in Dad's Hifi shop.

Hello Hiort, It is possible to close the Beocenter incorrctly after (poor) servicing. The cd mechanism sits on 4 sprung posts to dampen vibrations - it sounds like it has not been seated correctly after a previous service. As Chris (previous reply) states, service guides are available to gold members on this site and these will help you learn how to carefully maintain your Beocenter. The unit is extremely heavy and delicate though, so if you're not familiar with delicate electronics I would recommend sending your Beocenter to Multicare for a full service. It's a great system and deserves some TLC 😊 Julian Edit: I just noticed you live in Sweden - please disregard my recommendation of sending your Beocenter to Multicare in the UK 😄