Two further thoughts: BC9300 has a 'lock' that prevents you from changing channel/track etc when recording to cassette.  Could you have inadvertently started recording? Do you have a plasma TV switched on in the room - problems have been caused in the past! See here: 

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png

Beoremote-Beo4.png

Beovision-10.png

Beotime.png

Beosound.png

Beosound-Explore.png

Beosound-Essence.png

Beoplay-P2.png

Beoplay-M3.png

Beoplay-H4.png

Beoplay-H3.png

Beoplay-Form-2i.png

Beoplay-Earset.png

Beoplay-A2.png

Hi and welcome to Beoworld! A strange fault! Can you do all the operations OK from the BeoCenter's touch panel? Also is the remote a standard Beo4? (not the 'Hotel' version which has reduced functionality). It should work fine with any of the following - which is yours? (click to enlarge and check the button labels) Login to view image

Thank you Guy,

1. It look to be the same as the first one although it doesn’t have the two little black dots on the yellow arrow next to the “go” button, simon

That version should work fine, especially as you can see it transmitting.  The black dots will have worn away with use. Did you try the BeoCenter front panel?  Pressing the numbers while playing a CD should jump to that track, and you should be able to search for radio stations, for example? Then try pressing numbers on the remote while a CD is playing for the same result.  The up and down arrows on the remote should step through tracks also.  Try holding the remote very close to the remote sensor. I must admit that most of my experience is with the earlier/similar BC9500.  I have read on the archived forum that BC9300 could suffer from remote control problems, but I find it strange that only some functions are working!

Brilliant! I tried the option thing and it all now works. Thank you so much. I love it even more now! simon