Beocom 5 software

12 replies
DE
deaddruid
Gold
216 posts
Posted March 6, 2024 at 10:44 GMT ? Edited May 4, 2024 at 18:03 GMT
#688707
I've recently acquired a Beocom5, that I wanted to add to my existing Beoline2 + 3x Beocom 6000 mk 2 setup. However the Beocom5 can't detect the Beoline2. Versions: Beocom5 (type 1801) is at software version 1.70 (26 Jan 2010), Beoline2 (type 1130) is at software version 1.5 (26 July 2006). Do I need a software update to either the Beoline2 or the Beocom5 to make them work together? If so, is there a way to do it myself, or do I need to find a helpful dealer who can update them? Mark

Location: UK

Guy
Guy
GoldModerator
4508 posts
Posted March 7, 2024 at 11:20 GMT
#708130
According to the compatibility table they should work together: From the Type number I assume that your base station is a Beoline EU Mk2, so you need to read note 2 above. Two things to check:
  • Are you opening up the Beoline to registration by powering it down and then up again?  I think it stays open for 5 minutes.
  • Are you 100% sure that no other handsets have been registered to the Beoline - I think the maximum is either 6 or 8?
 

Location: Warwickshire, UK

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DE
deaddruid
Gold
216 posts
Posted March 7, 2024 at 12:23 GMT
#708131
Guy, thank you for your thoughts. I originally bought the Beoline with one Beocom 6000 mk II from Denmark, a few years ago. I've since added three other 6000 mk II phones and then deleted one. The list of registered phones viewed from a 6000 mk II (pressing the INT button) has only three slots used (1, 2 and 4). I've tried opening the Beoline for registration from one of the 6000 mk II phones, and when that proved ineffective, I switched the base off and then on again. No dice. I have tried resetting the Beocom5, but haven't tried resetting the Beoline yet, as I don't want to lose all the programmed numbers unless I have to. I've just tried adding a new Beocom 6000 mk II, and it went straight in as #5, but the Beocom5 still doesn't communicate with the base. So the base will clearly take more handsets, implying a problem with the Beocom5. So it currently looks like either the Beocom5 is faulty, or there is a software incompatibility. Mark

Location: UK

Guy
Guy
GoldModerator
4508 posts
Posted March 7, 2024 at 13:33 GMT
#708132

Location: Warwickshire, UK

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DE
deaddruid
Gold
216 posts
Posted March 7, 2024 at 13:43 GMT
Of course! That explains the gap at #3 - which was the phone where I pressed the INT button. It now shows 1, 2, 3, 4 and 5 (since I added #5 this morning, as a test) so there should be plenty space for the Beocom5. However it still just says ""Searching base Wait...". :( Mark

Location: UK

Guy
Guy
GoldModerator
4508 posts
Posted March 7, 2024 at 14:26 GMT
#708134
Hmmm ... I think I would try a base reset next.  I am not sure but perhaps you can transfer the numbers to be stored as a Personal Phonebook on one of the BC6000s, and then transfer back to a Common setting where numbers are shared later.  This is within Settings, Handset, 'Handset Type' but check the manual to be sure - and maybe write all the numbers down (or take a video as you scroll through the phonebook). If you do reset the base, try registering the BeoCom5 on its own first.

Location: Warwickshire, UK

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DE
deaddruid
Gold
216 posts
Posted March 7, 2024 at 17:33 GMT ? Edited March 8, 2024 at 23:59 GMT
#708136
I've now tried resetting the base. The Beocom5 still doesn't talk to it. I did save the phonebook to one handset, but ridiculously, there's no way to copy it back! :( Mark

Location: UK

DE
deaddruid
Gold
216 posts
Posted March 9, 2024 at 12:50 GMT
#708166
I think I'm going to have to find someone with a Beoline2 base so that I can try to connect the Beocom5. That way I'll at least have a little more information - if it works, then the problem is my Beoline2, if it fails, then it's more likely the phone. Mark

Location: UK

Guy
Guy
GoldModerator
4508 posts
Posted March 9, 2024 at 13:11 GMT ? Edited March 9, 2024 at 13:17 GMT
#708167

Location: Warwickshire, UK

My B&O Icons:

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Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
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DE
deaddruid
Gold
216 posts
Posted March 28, 2024 at 11:42 GMT
A very strange thing happened. I took the Beocom5 to a kind friend who allowed me to try to register it to his base, which again failed. I then went home, and forgot to take the phone out of my coat pocket. This morning I remembered it, put it on the charger, tried registration... and it worked straight away. Before my initial attempts to connect the phone I had reset it to factory settings. It wouldn't connect. Something seems to have changed by letting the battery go flat. Very odd. Mark

Location: UK

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