Beogram 8002 Diagnostics and repair

2 replies
Hello, I am new to the B&O experience. I recently purchased a Beomaster 8000, Beogram 8002 and a Beocord 8004. The Beogram is not working properly.  Is there a Forum/web address here for diagnostic procedures? The symptoms are:
  1. BOcord disconnected from the wall and BEO 8000
  2. plugging in the 8004 into the wall, the platter starts spinning backwards and the LED display is not stable.. it flashes rapidly...
  3. connecting it to the BEOmaster has no effect on the operation.
any assistance would most appreciated. Thank you.
That model has many electrolytic caps that by now have started to fail. That is usually the cause of it spinning backwards. You should start by replacing them in the power supply and motor/coil section. Once you’ve confirmed correct and stable voltages then you can see if there are other issues.
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

BeoSound Level

1st Prize

BeoConnect Core

2nd Prize

BeoRemote Halo

3rd Prize