Hello and welcome to Beoworld. The correct tonearm adjustment for a BG 9500 using a MMC 4 is 1,2 grams. You can set this weight according to the scale on the right side of the tonearm using the slider. The issue may be solved with the new cartridge. If not, you could check, if the tonearm and the tracking arm do have the same height in relation to the TT surface or if the tonearm stands a little higher. If so, this should be adjusted. Another option is to check whether the needle protection (the small, transparent plastic shield in front of it) is completely raised. Hope this may give you an angle how to fix it.

Common fault. ALL Beograms of that era have or will suffer. One end of the rigging which controls the tonearm movement sits under tension on a plastic post and eventually breaks the post. Glueing back will not last. The solution is to replace the post with a self tapping screw. Getting the rigging back together correctly will fray your nerves! Check out videos on YT showing clearly what is involved. It can be done, I did mine but it is a frustrating job. Good luck.

There can be many reasons. A photo or two would help us diagnose the issue. Martin

Hi guys Thank you all for your help. As Rolf2 suggested, the new cartridge along with me wobbling the tone arm about to get it on has fixed the issue. However I fear the problems Beofile7 has mentioned may come to bite me in the bum in the future, so it's good reference for others moving forwards. Thank you all for your input, if I come up with any more problems I'll be sure to get back in touch. Nath

Hi Nath, glad to hear your issue is solved. Enjoy your beautiful BeoSystem 9500! I know what I am talking about ??. Rolf