Help with beolab 5 - bang noise when starting on - 165mm woofer

4 replies
Hello Everyone, I just came back from holiday yesterday and Beolab 5 was unplugged for 3 weeks. When I plugged it back in, one of the units made a "cracking noise" coming from the 165mm woofer shortly after turning it on with the remote. Then there was a loud "bang," the unit turned off, and the LED started flashing red. I tried exchanging the power cord, but it did not change anything. The other unit is fine. If I turn it on and lower the volume very quickly with the remote, it does not make any noise and does not turn off. However, when I increase the volume, it makes the noise and turns off rapidly. I have attached two YouTube videos: Any idea about this issue ? Thanks a lot for your help! Best regards
Hi, its probably the upper bass amplifier thats need to be repaired/exchange (Ice1000a) normaly a chassi repair thru b&o network  
Hi, or check this thread: https://forum.beoworld.org/forums/topic/beolab-5-when-you-need-help-with-your-ice-module/ Regards, Johan

Location: Netherlands

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beosound-5.png Beosound-5.png
Beoremote-One.png Beoremote-One.png
Beoplay-H8i.png Beoplay-H8i.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
By swapping the ICE module it is confirmed that it's faulty. Don't take for granted that it is always caused by a defective module. I've had several BL5's with the same behaviour caused by the DSP. So, by swapping and eliminating you can often find the responsible part. But be carefull. It won't be the first driver that has been smoked due to a defective ICE module/amplifier.    

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

BeoSound Level

1st Prize

BeoConnect Core

2nd Prize

BeoRemote Halo

3rd Prize