beolink converter 1790 NL/ML issue

4 replies
Hello everyone, I just bought a second-hand beolink converter 1790 NL/ML, I'm afraid I got scammed and it's broken despite being sold as working. When I plug it in, I can't see it either on the setup app (iPhone), on my computer internet browser or on the computer network when it's connected directly as stated in the documentation. The led is a solid green, and when pressing on the reset button nothing happens. When I plug it directly to a PC, sometimes I get a flashing green/red led but it doesn't do much more and the reset button remains unresponsive. I also plugged it in my Masterlink network but not much happens. Does anyone out there have an idea of what I could try, or do I need to go directly to the shop? Thanks all!

Location: Düsseldorf

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beotime.png Beotime.png
Beosound-Essence.png Beosound-Essence.png
Beosound-5.png Beosound-5.png
Beoplay-M3.png Beoplay-M3.png
Unfortunately I can’t do a factory reset, when I press the setup button nothing happens, led stays green.

Location: Düsseldorf

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beotime.png Beotime.png
Beosound-Essence.png Beosound-Essence.png
Beosound-5.png Beosound-5.png
Beoplay-M3.png Beoplay-M3.png
i would disconnect the BLC completely. restart the BLC by only connecting the mains. press the  setup button as described.  
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