Is there really no one out there who can help with this problem?🫰

I had this problem a couple of years ago, too. Taking off power for hours (or days) helped. I sent it to the dealer but when they plugged it in, it worked fine again. They sent it back and it worked also in my setup. Later it happened again, but after some time without power, it worked again... maybe a reset will help, too. Finally I replaced it with a beoliving intelligence, which is way faster and reliable. Kind regards, Rémy  

I experienced that my BLGW would fail to start, and took it apart. Inside I found a micro sd card that was failing, and replaced it. This fixed my problem.