Beoremote one - faulty?

6 replies
SP
splud
Bronze
50 posts
Posted January 3, 2023 at 07:58 GMT
#687046
It suddenly stopped talking to the Theatre, I then did a factory reset and now it will not pair to the Theatre again. I have followed all the instructions. The only thing I haven't done is a factory reset on the theatre as I just got all the settings sorted, I wish it had a "upload settings" function so that you don't have to start again. Is there any thing else the remote can pair with for me to test? ie phone?

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound-Theatre-.png Beosound-Theatre-.png
Beoremote-One.png Beoremote-One.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
Beolit.png Beolit.png
Beolab-18.png Beolab-18.png
Beocenter-2.png Beocenter-2.png
trackbeo
trackbeo
Bronze
897 posts
Posted January 3, 2023 at 09:44 GMT
#697323
In the old forum, @riverstyx claimed "yes": https://archivedforum2.beoworld.org/forums/p/22895/189582.aspx#189582
carolpa
carolpa
Bronze
2504 posts
Posted January 3, 2023 at 10:22 GMT
#697325
SP
splud
Bronze
50 posts
Posted January 3, 2023 at 11:17 GMT
No, as the remote just stopped and didn't think to unpair using the Theatre app. I have to re-do wires anyway soon, so I'll do another reset over the weekend on the Theatre and let you guys know how it goes?

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound-Theatre-.png Beosound-Theatre-.png
Beoremote-One.png Beoremote-One.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
Beolit.png Beolit.png
Beolab-18.png Beolab-18.png
Beocenter-2.png Beocenter-2.png
SP
splud
Bronze
50 posts
Posted January 3, 2023 at 11:19 GMT
#697330
Ha, the pairing with the phone worked straight away, guess its not faulty then! Here goes the factory reset on the Theatre again......

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound-Theatre-.png Beosound-Theatre-.png
Beoremote-One.png Beoremote-One.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
Beolit.png Beolit.png
Beolab-18.png Beolab-18.png
Beocenter-2.png Beocenter-2.png
NQVHNWI
NQVHNWI
Bronze
1646 posts
Posted January 3, 2023 at 11:39 GMT
#697331
I have commented on the main Theatre thread that there is an issue in comms beteew the BR1, BeoApp and theatre. Too many configurations of the TV/Music Lists in the app crash the BR1 and the BR remote no longer updates.  Configure a PUC with the source active (or the 2nd PUC), causes a lock-up. Hard reset of Theatre seems the only way for now. Reset of the BR does not work, not a soft reboot of the theatre.
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