Beosound 5 - network connection?

5 replies
I've been searching on the forums and I've seen some answers, but nothing is working. I've just added a Beosound 5 to my B&O collection, and it is working (it still has the previous owner's music on it, and works fine in that respect), but my problem is, I cannot get my PC to 'see' it, and I cannot get it to connect to the internet. I'm assuming it will need a software update too, but I'll have to get it connected first! I've installed the BeoConnect app downloaded from the BS5 support page on the B&O site, but it does not see the BS5.  I've checked the client settings on my router and the BS5 is listed there as a client (it's connected to a network switch via LAN), but when I run the BeoConnect app, the BS5 is not showing. I've done a full system recovery by the way, but that didn't make any difference. Any help would be much appreciated.

Location: Liverpool

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-9000.png Beosound-9000.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-EX.png Beoplay-EX.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
Beogram-400x.png Beogram-400x.png
Old enough to have gazed at classic B&O HiFi in Plumbs shop windows in the 80s...
Hi, There's number of threads about BS5 loosing internet connection. I can't remember if the solution is simple or complicated but it does exist. I remember a thread in trhe old forum (I cant fond it right now) where the guy (french by the way) found a solution and wanted to sell it to members. I think the problem comes from a corrupted file in the linux framework behind the BS5 software. Of course your problem can be different. Good luck.

Location: Paris France

Thanks.  I have made some progress since yesterday.  I went into the Service Menu and ran the Windows network wizard, during which I turned file sharing on.  I was then able to connect to the BS5 from my PC, which is on the same network, so I am now able to manage the music that's stored on it.  For some reason the music I am adding does now show any album artwork however. It still has no internet connection, but at least I can now add my own music to it and remove the music from the previous owner. I found

Location: Liverpool

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-9000.png Beosound-9000.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-EX.png Beoplay-EX.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
Beogram-400x.png Beogram-400x.png
Old enough to have gazed at classic B&O HiFi in Plumbs shop windows in the 80s...
Suddenly today, this started happening:
I've restarted it a few times, and I've run a System Restore on it (twice), but I just keep getting this now.  Any ideas?

Location: Liverpool

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-9000.png Beosound-9000.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-EX.png Beoplay-EX.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
Beogram-400x.png Beogram-400x.png
Old enough to have gazed at classic B&O HiFi in Plumbs shop windows in the 80s...
This version of windows is not safe to have on the internet.  It will compromise your whole network.

Location: Toronto, Canada

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