BeoSound 5 screen won't start up

3 replies
TR
Traedawg
Bronze
3 posts
Posted January 2, 2024 at 08:10 GMT ? Edited May 5, 2024 at 19:19 GMT
#688444
I have 2 x BeoSound 5 and 2 x BeoMaster 5. I have tried connecting them both via a power link cable (see attachments). Nothing else is connected. On both of the BeoSound 5s the red standby lights are illuminated but the screen will not turn on when I spin the wheel, press "GO" or push the standby button. Is there something else which needs to be connected before the screen on the BeoSound 5s can be activated?

Location: Denmark

Frog
Frog
Gold
602 posts
Posted January 2, 2024 at 23:54 GMT
#706522
I’d suggest firstly downloading the manual for the Beomaster 5 and beosound 5. What you are plugging in is just the screen (beosound5) power cable, you need also the DVI to HDMI cable and USB cables plugged from the Beomaster 5 to beosound 5 - so 3 cables. really, check the manuals, then if there is still a problem, come back here and get some advices.
TR
Traedawg
Bronze
3 posts
Posted January 3, 2024 at 10:13 GMT
#706528
Frog, Thank you for your message and input. I appreciate that. I have the original manual(s) and read through them both. I just didn't see anywhere specifically where it said all three cables must be connected before the screen is activated but it (definitely) makes sense. Had I come to this conclusion via B&O manuals I would have never "wasted" your time... really.

Location: Denmark

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