Beosound 9000 mk2 CD not playing. help needed

4 replies
Hello, B & O community, I am in need of some help/advice. My Beosound 9000 MK2 is having issues playing CD. Symptom: it moves to the correct CD but the CD does not spin. It looks like it is trying to spin the CD but gives up eventually. and displays “pause” after a couple tries. This is the same for all 6 CD slots. please see the video here => https://drive.google.com/file/d/1jG4064kP2VLTMfb48PSorQ-ebcUoXW2V/view?usp=sharing I have tried cleaning the two sensors with alcohol. I have also tried cleaning the lens with a q-tip. Next thing I could try is replacing the lens itself by disassembling it but I do need to purchase a remote first as I need to put this into test mode.     Also I have heard that there could be two different types of lasers for the mk2 unit for Beosound 9000. Does anybody know where I can get the correct laser part? do i need a whole set of CD mechanism? not just the lens maybe? My type number is 2563. made in 2000 This is the part I found so far but unsure if it is compatible with my type. https://www.ebay.com/itm/280909514942?_trkparms=amclksrc%3DITM%26aid%3D777008%26algo%3DPERSONAL.TOPIC%26ao%3D1%26asc%3D20220705100511%26meid%3D08bea75b676c45a9aef1231e62eecd66%26pid%3D101524%26rk%3D1%26rkt%3D1%26itm%3D280909514942%26pmt%3D1%26noa%3D1%26pg%3D2380057%26algv%3DRecentlyViewedItemsV2%26brand%3DUnbranded&_trksid=p2380057.c101524.m146925&_trkparms=pageci%3Ad966185f-7e7a-11ed-981e-26b27da06343%7Cparentrq%3A230a63c81850acf0c96f38ebfffe7662%7Ciid%3A1My thanks in advance!
Hi @LPCOLLECT. I am having the same issue here with a BS9000 type 2561, I believe that's a Mark II. Did you find any solution solving your issue?

Location: The Netherlands

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beosound.png Beosound.png
Beosound-9000.png Beosound-9000.png
Beolab-18.png Beolab-18.png
clean the sensors - top and bottom of the CD rack otherwise usually indicates a laser issue - might need replacing?
Thnx @Pestria ! Since I am new to the BS9000, where can I find the two sensors you talk about? Are these like this (see picture below)? But I guess the sensors themselves are underneath?      

Location: The Netherlands

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beosound.png Beosound.png
Beosound-9000.png Beosound-9000.png
Beolab-18.png Beolab-18.png
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