Beosound Moment

31 replies
Think you can find a lot of opinions about Moment in the forum. I think its important for you to think about what is your main use case. I owned one a number of years and liked it a lot. However, today it is an unsupported product so some initial features does not work like the "mood wheel", since that rely on integration to Gracenote metadata that does not exist any more. Also, I have seen some people having the tablet screen failing. So, let us know why you are thinking of being one to make it easier to provide advise.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png
Congratualation to what I would say a nice buy and enjoy the system and yes, there are still a lot of opinions on the system. As said, depends on your expectation, but I've had the Moment now more or less since it was released and use it almost every day for either playing TuneIn (Net.Radio) or Music (Net.Music) and it has served well. As @Hjort indicate, some features has been lost over time, such as the "mood wheel" function which was depaded a lot already when it was released were I kind of liked the MOTS function more. Also, going back, initially I really wanted the Beesound 5 but at that point in time didn't have any idea how to hide away the main box, and when the Moment was released my wife bought the unit. But, if you're into having it to be able to play both Deezer and DLNA-source, then it works very well. Overall happy customer with the Moment in general, just pitty that the support was dropped just after a few years. Also, from design, not really on the same level as some of the older system, such as Beosound 5 which I still think is the best looking digital audio system on the market (and if B&O would reluanch an updated version I'll buy it in a blink).

Location: Malmo, Sweden

thanks all im just using it on tune in at the mo.with only one icon showing fully. dont know what happened to the rest ejmbon
What does your list on TuneIn show? The list of the stations that you defined on TuneIn should show up proper with icons and in the order you've defined it. Might be that the ones that doesn't show up (and do they play?) might be free account limitation with TuneIn. Don't recognise this and I very seldom login to TuneIn; I mean I've been using the same list of channels since I got my Moment which mirrored my 'standard' FM channels :-)

Location: Malmo, Sweden

Thanks for the reply. all the tune in favs work but not only one icon showing I dont know how to mirror my fav fm channels as tune in has no bbc channels and on setup it only shows tune in for radio. i might try tune in premium to see if that works thanks ejmbon
I'm located in Sweden and if I check via my free TuneIn account it shows quite a few BBC stations:

Location: Malmo, Sweden

HI all my beosound moment has developed a fault it keeps looping the logo nothing else can i somehow reset the tablet, i tried the 4 button press on wheel no joy
To make a proper shutdown of the Moment, do the following: 1. Shutdown the Moment Hub (SoundHeart) fully by powering it off. 2. Remove the BeoSound Moment interface (Jukebox) from the BeoSound Moment hub (SoundHeart) so it is not in charging position. Press and hold a thin pointy device (e.g. a paper clip) into the pin-hole for 2 seconds and let go. This will shutdown (Power Off) the BeoSound Moment interface (Jukebox). 3. If less than 1 second no action will take place. (If more than 5 seconds the aluminium touch wheel and the wood touch wheel will loose function; to continue from this situation, place the BeoSound Moment interface (Jukebox) for charging in the BeoSound Moment hub (SoundHeart) and redo all the above instruction steps). 4. Wait 4 seconds. 5. Place BeoSound Moment interface (Jukebox) for charging on the BeoSound Moment hub (SoundHeart) by which the BeoSound Moment interface (Jukebox) will wake-up. 6. Power on the Hub and you'll should hopefully see that both units now boots up as it should.

Location: Malmo, Sweden

thanks for that, but still no joy ejmbon
What about the LED on the back on the Hub, does they indication any issues? Here is the LED indication chart from the installation guide: Also, are you the Hub using wireless or wired network and are you able to see both units on your local network if you scan your network for devices (you can use tools such as

Location: Malmo, Sweden

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