I had reset my BV Horizon and now need to log in again to my Google account. Unfortunately, this does not seem possible. It says that my username/password is incorrect although I am 100% certain and tested that I entered it correctly. I don't seem to be alone with my issue. See below link on reddit.
https://www.reddit.com/r/BangandOlufsen/comments/x8gohw/beovision_horizon_google_login/?sort=top
I have enabled 2FA. The explanation on B&O website on this is a bit cryptic though what exactly I am meant to do.
Any thoughts from this group? Appreciate all help!
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BV Horizon - Cannot log into Google
33 replies
Any thoughts on my issue above?
Have you tried to temporarily disable 2FA and then login on the BV? Does that work or *give a different error*?Thanks, I tried this. Unfortunately this gives me the same error message.In your Google Account Manager Security Settings, are there any indications that Google is blocking access? It should show any security activity or alerts, and there may be useful info in the 'Third Party Apps with Account Access' section. You may need to set up an App Password - I had to do this for a couple of apps (albeit not B&O related) when google brought in forced 2FA.Location: Warwickshire, UK
My B&O Icons:
I didn't find any evidence in Google Security settings. Neither in 3rd party apps, where only my Beosound shows up. Any other thoughts?Unfortunately, I still cannot log into Google. This prevents me from using Chromecast and Spotify-Connect, which are critical to me :-( I realized another issue, which may or may not be related. When trying to open streaming apps, it asks me to log on to the "B&O Smart TV server". It times out saying "Conncting to B&O Smart TV Server". Any idea whether that's working for other BV Horizon owner and what the latest software is? Mine is from 2019.Please Log In to Reply
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