Hi,
I have a Beovision Eclipse 1gen, and it have worked perfectly until two days ago. I turned the TV to my favourite position with the stand, and then the tv suddenly went black and turned on again.
After this, the stand has stopped working.
If I unplug the stand from the Soundcenter, it works one time, and then disappears from both the beoremote and inside the meny on the tv. I have also tried to reboot the tv and unplugged it for a while with no result.
Any idea what's wrong? Can it be a new software that have made the stand gone wrong?
/Robert
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Eclipse Stand not responding
5 replies
When the stand stops working, can you still see the stand listed on the menu? Settings -> Sound & BeoLink
Have a look at the system voltages, are there any showing red? Settings -> Sound & BeoLink -> Service -> voltages (I think thats where it is)
My B&O Icons:
Bang & Olufsen classic service centre.
Repairs and refurbishment to both old and new.
The stand is missing from the menu (setting -> Sound & Beolink)
I havent checked the voltages, will do that later today!
Thanks!
/Robert
Hi,
I checked the voltages yesterday, (Settings -> Sound & BeoLink -> Service -> voltages ), and it looked okay - no red numbers.
The stand is still missing from the Beoremote, the App and inside the menu (setting -> Sound & Beolink)
Tried to unplug the stand from the soundcenter one more time yesterday, and then it works for some time, but wont wake up after one hour or so...
/Robert
Thanks
It is possible that the gearbox is failing, I would recommend sending the log files and reaching out to product support. They will look further into the log files and advise.
My B&O Icons:
Bang & Olufsen classic service centre.
Repairs and refurbishment to both old and new.
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