B&O Core crashes

29 replies
Hi, Does anyone else have a problem with their Core crashing for no apparent reason? Mine crashes on a regular basis, on average every two weeks but sometime twice or thrice in one week. I reported this to my local B&O dealer a couple of months ago and they gave me a replacement. However, this one crashes regularly too. When it happens, I unplug the device and reconnect it a few seconds later. After a minute or so, it is back to normal. It's an irritating problem and I'm interested if it affects anyone else. Thanks. Stephen

Location: Switzerland

Location: Toronto, Canada

Location: Toronto, Canada

Yes, tested it both with wifi and ethernet. When it crashes, the music just stops. The Halo can no longer find it; says it's offline. The only solution seems to be to reboot the Core.

Location: Switzerland

Location: Toronto, Canada

I stream only with Deezer or with my personal DLNA library. I don‘t use other streaming services and I never listen to radio.

Location: Switzerland

I should add that I often listen to music from Deezer or Bandcamp or Apple Music by airdrop, as opposed to using the B&O app, through the Core. Makes no difference; it crashes regardless of source

Location: Switzerland

Normally I would say something is defective but if you got a replacement and there is no reported problems of this happening it could be caused by something on your end.

Location: Toronto, Canada

Thanks for your suggestions. I do appreciate your time and input. My audio setup is very simple and I haven't owned a TV for >20 years. I have the Core, Halo, MacBook and iPhone as my music system, sourcing Deezer, DLNA, Bandcamp or Apple Music. Apart from an old 9000 multi-CD player that is independent of the ether, that's it! I don't know what else I could connect to the ethernet cable. My suspicion is that the Core might be susceptible to small power surges in the domestic electrical circuit. Nothing else connected to my router or wifi has a single problem. In fact, the only problems I ever have are with B&O devices... or their inconsistent, often crappy app!

Location: Switzerland

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