Net Radio on my BV11-46 Mk 4 stopped working about 3 years ago. I assume it ceased to be supported by B&O? It used to work well. Sadly all history now!

Hi, NetRadio works/worked fine on two other BV11 MK1's and on an Avant I have. Still haven't figured this out. Could it have been an option? Could it have been superceded by aerial/cable/satellite Radio? The BV11 connecting to the internet but not B&O seems important (no PUC downloads or ability to check for updates). Any ideas? Thanks! G.

Login to view image Netradio works fine as always on my V1, which basicly has the same engine as the BV11’s.

MM

Could it be a hardware issue then on the BV11's?

I also can confirm that netradio work on my Beoplay V1 TV. Two thoughts about ehat could be the issue: 1) If the software on the BV11 is to old it mitght need a manuel update vis USB to come up to date and be able to communicate with B&O servers. 2) I can’t remember if you can set the time and date on the TV, but if so be sure that it is correct. A Windows computer is not able to update if the time and date is wrong, so guees that also could apply for a TV. Just some random thoughts. Hope it can help

Hi Madskp, Thanks for the response. Time is good 😀 I can't seem to find is where to download the software updates or PUC tables. In this first link, "Beovision 11 with Beo4 Guides, manuals & software" there are Getting Started, User Guides and Additional Information, but no software downloads: https://support.bang-olufsen.com/hc/en-us/articles/360041518852-Beovision-11-with-Beo4   In this second link, when I click on the gold box with "User guides and software updates You can download the user guides for Beovision 11 and the Software Updater for Mac and PC right here" there is no link and nothing in the box does anything:  https://support.bang-olufsen.com/hc/en-us/sections/360011761631-Beovision-11#   Thoughts? Thanks! Gene P.S. Can't find where to download PUC tables either 😖

B&O stopped hosting the manuel software updates at one point. I am not sure if they were ever avsilable for the Internet connected TV’s. The PUC tables are normally selected and downloaded when you setup your sources on the TV. This thread mentions some of the same issues you have, but might not have a solution though

Location: Denmark

You might be able to get the software for manual update ifyou contact B&O support

Thanks again, Madskp! My support request was reportedly escalated a couple of days ago, so waiting. I remember seeing a page with PUC tables years ago (when the BV11 couldn't find them). I can't find that page which would give the possibility to update via USB. If B&O stopped hosting, the software, who has it (besides potentially B&O support who did not give it to me when I initially said I had a problem updating)?