New Level firmware withdrawn
28 replies
Anyone installed the new Level firmware (released 15 june) before it was withdrawn again?
v1.8.10015
Although I switched off the automatic software updating feature, both my Levels have been given firmware V1.8.10017 now. According release notes bug fixes and stereo pairing performance improvement but actually I am encountering dropouts now from the left channel?! I will monitor stability upcoming days.
no more other Level users here??
Sure enough: Level was left yesterday at v. 1.8.10012, with updates turned OFF. Today it shows it is at version 1.8.10017 (and updates are still turned off). But even that version has a red dot beside it, and on-offer is 1.8.10017.12375. I accepted that update, because who knows what the forced one broke such that they are offering an *even newer* version just hours later?!? After the manual update, the red dot is turned off, but it still only says v. 1.8.10017 as the current version, hiding the minor version number.
So either the current version display was intentionally lying (i.e. it was really still at 10012 but claimed 10017), or else an update was pushed to my Level overnight without my consent. Either way, it's yet another case of... Bang & Olufsen software developers are inept and/or dishonest.
Hi Trackbeo,
Sorry to hear that you are having problems. My stereo paired Emerges updated to 1.8.10015.12366 a few weeks ago (in the middle of the night, causing much cursing) and that update gave me the option to turn off automatic updates (previously not possible when two speakers were stereo paired).
Since then, no further updates have occurred and on checking today I see that both speakers are still at the same software version, but it is showing as an update being available. I will leave them at the current version until we know exactly what has happened.
I will forward this thread to a friend in B&O's software team to ask him to take a look...
Kind regards, Steve.
Location: The cable workshop, England
My B&O Icons:
Cables, friendly advice and great ideas for connecting Bang & Olufsen! Ask any questions at https://soundsheavenly.com to get the best from your B&O! Please visit my B&O YouTube channel at https://www.youtube.com/soundsheavenlycables
By the way, please let me know if you find any useful new features in the latest software updates, as I am keeping my speakers at version 1.8.10015.12366 for the time being ;-)
Kind regards Steve
Location: The cable workshop, England
My B&O Icons:
Cables, friendly advice and great ideas for connecting Bang & Olufsen! Ask any questions at https://soundsheavenly.com to get the best from your B&O! Please visit my B&O YouTube channel at https://www.youtube.com/soundsheavenlycables
I did not find any new features Steve. But the good news is my stereo pairing has been super stable the last 48 hours so the dropouts were just a temporary thing.
What I did discover was the “automatic standby” bug still has not been fixed. In the initial Level firmwares the speaker was programmed by default to switch off automatic after 90 minutes of silence when operating on battery power. In the later firmwares there came the introduction of a toggle switch in the settings menu to set this function on or off. However with stereo paired Levels this never worked! The master Level does indeed follow instructions of the toggle switch but the slave speaker always shuts off after 90 minutes making this feature useless for stereo paired Levels . I will report the bug and hopefully it gets fixed then, but I just really wonder why they don’t catch these things by themselves ?!
I just updated on 1.8.10017. Can’t see anything changed.
i still have an annoying bug where a specific playlist on deezer (« chill tape » by deezer editors, selected from the B&O app) makes the Level freezes, I have to reboot it to make it work again!
Anyone using a Halo with the Level? Every 2-3 days my Halo will lose connection with the Level. Only solution is switching the Level off and on again. Then it works again for a few days until the same problem repeats. Other device connected to my Halo is a BV11 and that still works fine when the connection with Level is lost. From support (and also mentioned here by another member) I got the advice to assign static IP’s to Level and Halo. Did that but no improvement. Any ideas???
Hi,
I'm not sure about the Halo issue, but I have received the following response from B&O regarding the software updates:-
"We halted the rollout of 10015, because we found an error. This luckily didn't affect any customers (no registered cases), but "polluted" logfiles. Now we have successfully rolled out 10017, which solves the error and also contains improvements for Bluetooth."
I hope this helps to explain the situation so that these speakers should now be stable on the latest software update.
Kind regards, Steve.
Location: The cable workshop, England
My B&O Icons:
Cables, friendly advice and great ideas for connecting Bang & Olufsen! Ask any questions at https://soundsheavenly.com to get the best from your B&O! Please visit my B&O YouTube channel at https://www.youtube.com/soundsheavenlycables
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