Hi,
strange phenomenon which I'm unable to solve:
Multiple devices do NOT get software updates. Every check with the B&O app or through their webinterface says that I already have the latest software.
Latest software from B&O should be 6.x (April 2025) but the affected products are all a few software versions behind (2.x).
4 Affected products:
- 2x Beosound 1 MK1
- 2x Beosound Essence MK2
Beoremote Halo or the M3s are on the latest software without any problems.
Is there any solution for this?
Thank you to our Sponsors
No software updates on various B&O products: Essence MK2, Beosound 1 MK1 ...
10 replies
Have you checked against the latest listed releases here? 
Location: Warwickshire, UK
My B&O Icons:
Thanks for the helpful links of software releases.
Both Essence MK2 are stuck on version 2.x while the B&O website shows your mentioned April 2025 update with version 6.x
But the Essences and the Beosounds will not recognise that there is newer software available. All stuck a few versions earlier.
I just connected my Essence - it is showing as avail:
Login to view image
Location: Warwickshire, UK
My B&O Icons:
And has successfully updated to version 6.0.57105.69827962
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Location: Warwickshire, UK
My B&O Icons:
mine doesn't. Still says software is up to date.
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That's a bit strange. Are you sure it is connected to the network, and that the network has access to internet? You could maybe connect straight to your internet modem/router using RJ45 and try again.
Location: Warwickshire, UK
My B&O Icons:
Good morning, - Power savings where off - reboot didn't help Did a factory reset on all 4 devices yesterday and set them up again. That finally helped: All 4 are on software version 6.x april 2025 now. Thanks for helping :)
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